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streamline self storage operations

How to Streamline Your Self Storage Operations

The Time Trap: How to Streamline Your Self Storage Operations Every business needs to reorganize its operations and activities after a point to streamline and set up scalable processes, and self storage is no exception. Over time, you may find yourself involved in business operations that were initially important but are only a time trap …

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Self Storage Mystery Shopping

Self Storage Mystery Shopping & Internal Audits: Enhancing Operations | Webinar Recap

🔓Enhancing Operations with Mystery Shopping and Internal Audits | SBOA Self-Storage Unlocked While all business have standard operating procedures to ensure that their business is operating properly, it is important to confirm that those procedures are being followed. Mystery shopping and internal audits are two ways that a company can focus on testing the procedures …

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The Importance of self storage Demand & Feasibility Studies

The Importance of Demand & Feasibility Studies when Acquiring Self Storage | Webinar Recap

Self-Storage Maintenance: Lists, Timelines, Supplies Through demand & feasibility studies, current and aspiring owners are able to uncover the market potential for their self-storage facility.  Date: April 20, 2023               Length: 01:10:21 Important Links Join the SBOA Join the Self Storage Association SBOA newsletter sign up SBOA upcoming events Register …

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self storage technologies

How Emerging Technologies are Disrupting the Self Storage Industry

The self storage industry has shown resilience during tough times, even during the pandemic. It is now faced with the challenge of technological advancement. Technology has its share in major self storage processes, from increasingly efficient security systems to management software. Traditionally, self storage is not considered a “high-tech” business. However, nowadays, emerging technologies in …

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self storage acquisitions checklist webinar

Self-Storage Acquisitions Checklist | Webinar Recap

Self-Storage Maintenance: Lists, Timelines, Supplies Conducting effective financial due diligence will help buyers plan a strategic transaction and avoid mistakes. Self-storage acquisitions can look good on paper, but may have hidden problems that are only brought to light when looking below the surface.  Date: April 26, 2023               Length: 01:09:03 …

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self storage maintenance

Self-Storage Maintenance: Lists, Timelines, Supplies | Webinar Recap

Self-Storage Maintenance: Lists, Timelines, Supplies Self-storage operator duties include keeping the site looking great, from the curb to the units; a maintenance strategy helps with this.  Date: March 30, 2023               Length: 01:03:35 Topics and Questions Discussed 00:00:00 Intro00:01:17 What does the SBOA do?00:03:03 Welcome and introductions from Jessica Johnson, …

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Using Technology to Decrease Delinquencies

Using Technology to Decrease Delinquencies | Webinar Recap

Using Technology to Decrease Self-Storage Delinquencies Discover smart ways to use technology to improve your collection efforts and free up enormous amounts of time and energy each month.  Date: March 16, 2023               Length: 01:04:11 Topics and Questions Discussed 00:00:00 Intro00:01:23 What does the SBOA do?00:03:03 Welcome from Jessica Johnson, …

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Top 5 Customer Service Mistakes and How to Avoid Them

Top 5 Customer Service Mistakes and How to Avoid Them

Effective customer service is at the core of any service business, and self storage businesses are no exception. It is a challenge for managers to resolve various customer service issues and maintain a satisfied customer base. Managing customer service, you may face daily situations where you have to tackle an unhappy customer. You need knowledge, …

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How to Price Self Storage Units Based on Features | Webinar

How to Price Self Storage Units Based on Features | Webinar Recap

How to Price Self-Storage Units Based on Features Find out how tiered, feature-based pricing works, why it increases your customer base and revenue, and how it affects the tenant mindset. Date: February 23, 2023               Length: 00:57:39 Topics and Questions Discussed 00:00:00 Intro 00:00:42 Housekeeping & Introductions 00:01:28 What is …

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Self Storage Policies Procedures Manual Webinar

How to Create a Self Storage Policies & Procedures Manual | Webinar Recap

How to Create a Policy & Procedures Manual for Your Self-Storage Business As your company grows, it becomes more difficult to effectively communicate. That’s where a good policy and procedures manual comes in! Date: February 2, 2023               Length: 01:08:20 Topics and Questions Discussed 00:00:00 Intro 00:01:20 What is the …

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