Webinar Description Customer service can make or break a business. Join us as our expert panelists discuss: Using artificial intelligence the right way Manageable initiatives Creating a community How to deal with complaints Reputation management Date: August 4, 2022 Length: 01:06:48 Topics and Questions Discussed 00:00:00 Intro00:00:15 What is […]
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Measuring the Success of Your Self-Storage Business How do you measure the success of your self-storage business? If you’re not measuring your key business objectives, you may not have a clear path to growing your business. Measuring KPIs lays the foundation for making data-driven decisions and improves communication with stakeholders. Of course, you have to know what
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Leveraging Technology to Enhance Virtual Management Self-storage isn’t as simple as it may sound. It’s a fast-growing segment of commercial real estate with distinct operational challenges from multiple viewpoints. With so many emerging technology solutions, it’s no surprise that virtual self-storage management is becoming the industry standard. Because technology is more critical than ever for
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Understanding Your Consumer: an Annual Analysis of Self-Storage Tenant Behavior Trends & Data Insights In this Self-Storage Unlocked webinar – The Self-Storage Consumer: Understanding Tenant Trends – Jessica Johnson, SBOA Vice President, and Kristi Adams, OpenTech Alliance Vice President of Marketing, discuss the OpenTech Alliance 44-page white paper on self-storage tenant behavior trends and data
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In the recent SBOA Self-Storage Unlocked: The Potential View for 2022, one of the topics was on steps that should be taken to prepare a property for sale. After some discussion, the participants came to a few conclusions: Clean up any deferred maintenance Raise the rent Get the books in order These steps usually have
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When having a legal auction at your storage facility, there are state-specific steps you need to accomplish prior to the sale. This will allow you to stay in compliance with each state’s lien laws. Common questions we answer are, “What are the required steps for my state?” or, “How long does my ad need to
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The SBOA is happy to announce our latest alliance with StorageAuctions.com. StorageAuctions.com is proud to bring the excitement of self storage auctions to your fingertips! We allow customers and self storage unit buyers to purchase and bid on online storage unit auctions. This real-time, updated sale allows for constant bidding throughout the entire process. With over 15 years of
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