Webinar Recap: How to Utilize the Hub and Spoke Business Model to Grow Your Self-Storage Portfolio

Webinar Details

Description: The hub and spoke operational model is designed to increase the efficient use of resources and can be a more cost-effective approach. With new technology trends in the self-storage industry, you are now able to efficiently oversee facilities without managers stationed there full-time. Learn from the experts on why they believe this model is effective.

Date: March 3, 2022 Length: 58:55

Topics and Questions Discussed

1:09 – Introduction & Housekeeping
5:50 – Guest Moderator: Jim Mooney Jr.
7:00 – Panelist Introductions
9:45 – Are many owners are already using the hub and spoke model and what are the pros/cons?
14:40 – What are some of the surprises/challenges of using hub and spoke?
18:00 – Do you think a completely unmanned facility can work in every situation?
22:10 – As you design a project, are there things to keep in mind if you do or don’t have an office?
25:14 – Where do you start?
28:32 – Do you need a separate SiteLink account for each facility?
32:03 – What is a good size for a facility/hub?
35:38 – Do you recommend a sample unit located outside of the gate?
37:30 – What are the advantages of the model for human resources?
38:34 – In a remote model, does the site manager’s job description change?
41:38 – Do you use cellular keypads or internet?
43:09 – What type of security technology is important to consider for an unmanned facility?
47:00 – How many remote properties can one manager effectively handle?
55:28 – Kiosks: yes or no?
56:11 – Closing Remarks