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The Storage Business
Owners Alliance Vision
The SBOA is dedicated to making business easier by connecting self-storage owners and operators to industry-leading service providers. By leveraging more than 15,000 members, we are able to negotiate pricing that reduces operating expenses on the products and services frequently used by the self-storage industry.
Client & Partner Testimonials
The SBOA supports more than 15,000 members which results in enhanced buying power for our members.
Featured Industry News
Using Technology to Decrease Delinquencies | Webinar Recap
Using Technology to Decrease Self-Storage Delinquencies Discover smart ways to use technology to improve your collection efforts and free up enormous amounts of time and energy each month. Date: March 16, 2023 Length: 01:04:11 Topics and Questions Discussed 00:00:00 Intro00:01:23 What does the SBOA do?00:03:03 Welcome from Jessica Johnson,
Top 5 Customer Service Mistakes and How to Avoid Them
Effective customer service is at the core of any service business, and self storage businesses are no exception. It is a challenge for managers to resolve various customer service issues and maintain a satisfied customer base. Managing customer service, you may face daily situations where you have to tackle an unhappy customer. You need knowledge,
How to Price Self Storage Units Based on Features | Webinar Recap
How to Price Self-Storage Units Based on Features Find out how tiered, feature-based pricing works, why it increases your customer base and revenue, and how it affects the tenant mindset. Date: February 23, 2023 Length: 00:57:39 Topics and Questions Discussed 00:00:00 Intro 00:00:42 Housekeeping & Introductions 00:01:28 What is
How to Create a Self Storage Policies & Procedures Manual | Webinar Recap
How to Create a Policy & Procedures Manual for Your Self-Storage Business As your company grows, it becomes more difficult to effectively communicate. That’s where a good policy and procedures manual comes in! Date: February 2, 2023 Length: 01:08:20 Topics and Questions Discussed 00:00:00 Intro 00:01:20 What is the