Self Storage Products & Services that Increase Revenue | Webinar Recap

storage products to increase revenue

Self storage facilities offer a range of products and services designed to boost revenue while providing customers with enhanced convenience and security. 

Tenant Insurance

Tenant insurance is a critical component of self-storage services, offering customers peace of mind and safeguarding their possessions against potential risks such as theft, fire, or natural disasters. It not only protects renters from unexpected losses but also helps storage facility operators minimize liability by shifting the responsibility for insuring stored items onto the tenants themselves.

Ancillary Self Storage Products That Can Increase Revenue

Beyond tenant insurance, self-storage facilities offer an array of ancillary products and services that contribute to revenue generation. These may include the sale of packing supplies like boxes, tape, and bubble wrap, providing customers with a one-stop shop for their storage and packing needs. Additionally, some facilities offer climate-controlled units to accommodate temperature-sensitive items, attracting customers with specialized storage requirements.

Rental Options

To cater to diverse customer needs, many self-storage businesses provide flexible rental options, such as month-to-month leases and various unit sizes. This adaptability not only caters to short-term storage needs but also attracts long-term renters who value the convenience of extended contracts.

Self Storage Security

Security features play a crucial role in attracting and retaining customers. Modern self-storage facilities invest in advanced security measures like surveillance cameras, access-controlled gates, and on-site personnel to ensure the safety of stored items. These features are often highlighted to potential customers, enhancing the facility’s appeal and justifying potentially higher rental rates.


In conclusion, self-storage facilities employ a range of strategies to boost revenue and customer satisfaction. Tenant insurance stands out as a fundamental offering, providing both financial protection to renters and liability management for facility operators. The availability of packing supplies, climate-controlled units, and flexible rental terms further contribute to attracting a broad customer base. By emphasizing top-notch security measures, self-storage providers underscore their commitment to safeguarding stored belongings, making their services more appealing and fostering long-term customer relationships.

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Recording Date: August 3, 2023

Important Links

Self Storage Products & Services that Increase Revenue | Panelists:

Mario Macaluso
Co-Founder SBOATI
President/Founder Best Self Storage Insurance

Grace Totty
VP of Marketing
Absolute Storage Management

The Jenkins Organization

Barry Graff
District Manager
The Jenkins Organization

SBOA self storage business

Jessica Johnson
Vice President

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